Listing Types Explained — Sale, Services & Price Requests

One Product, Three Ways to Sell It

When you add a product on Dukkan, the form asks for a Listing Type. This choice decides how buyers interact with your listing: do they buy instantly, contact you, or ask you for a price? Choosing well means less work for you and more orders. Here are the three types exactly as they appear in the form — and everything that happens after you pick each one.

1. "Add a Product for Sale" — The Marketplace Listing

What it is: the classic e-commerce listing. Your product gets an Add-to-Cart button, and buyers pay through Dukkan's checkout.

What you fill in: price, stock quantity, SKU if you use one, shipping weight and dimensions. If your product has sizes or colors, you add them as product options with per-variant prices and stock.

What the buyer sees: a product page with price, shipping cost, and delivery time. They add to cart, pay, and the order lands in your dashboard ready to ship. The money flow — order to balance to payout — is covered in How Payments Work on Dukkan.

Use it when: you have a product with a known price and available stock. This is the right choice for most sellers, most of the time.

2. "Add a Product or Service as an Ordinary Listing" — No Buy Button

What it is: a classified-ads style listing. There's no cart, no checkout — buyers who are interested open a chat with you and you take it from there.

What you fill in: the same general info (photos, category, title, description), plus an optional price with a currency of your choice. No stock, no shipping fields.

What the buyer sees: your listing with a contact/chat option. If you added a price, it's shown as a starting point; "contact for details" listings work fine too.

Use it when:

• You offer a service — tailoring, repairs, printing, design, delivery.
• The price genuinely depends on the request — custom-made furniture, made-to-order cakes, bulk quantities.
• You're testing demand for something before committing to stock.

3. "Add a Product to Receive Quote (Price) Requests" — You Name the Price Per Buyer

What it is: a product listing without a price tag. Instead of buying, buyers send you a quote request — you reply with your price, and if they accept, it becomes a real, payable order inside Dukkan. It combines the flexibility of chatting with the structure of a real store: nothing is agreed in lost DMs, every accepted quote is an order you can track.

What you fill in: photos, category, title, description — everything except the price. If the product has options (sizes, colors), buyers pick them inside their quote request.

Use it when: your price moves — with exchange rates, with quantity, with materials that week, or with delivery distance. Common for furniture, appliances, building materials, and bulk goods.

The Quote Flow, Step by Step

1. Buyer sends a request. From your product page, the buyer clicks to request a quote, picks the quantity (and options, if any), and sends. You get an email notification, and the request appears under Quote Requests in your dashboard.
2. You reply with your quote. Open Quote Requests, review what they asked for, and enter your price. Submit — the buyer is notified by email.
3. Buyer accepts or declines. If they accept, the quote turns into an order with your quoted price — it shows up in your orders like any sale, ready for fulfillment and payment. If they decline, you can send a new quote if you want to meet them halfway.

Quote Tips from Real Sellers

• Reply fast. The seller who quotes within the hour usually wins the order. Enable email notifications so requests never sit unnoticed.
• Quote what you'll actually accept. Buyers can decline and re-request — a slightly padded first quote is fine, an absurd one ends the conversation.
• Mind your stock and options. The request tells you exactly which variant and quantity they want — quote accordingly.
• Track open requests. All active quotes live in one page in your dashboard. Nothing gets lost the way WhatsApp conversations do.

Which Type Did I Pick? Can I Change It?

Your products page shows the listing type for every product. If you picked wrong — say you listed as ordinary but now want to sell with checkout — open the product in Edit, and the listing type can be changed there; you'll then fill in the fields the new type requires (price and stock, for example). When in doubt, start with a standard sale listing: it can always become something else later.

Quick Decision Table

• Fixed price, have stock → Add a Product for Sale
• Service, custom work, or "contact me" → Ordinary Listing
• Price varies by quantity, rates, or buyer → Quote Requests

Whichever you choose, the rest of the form follows the same two steps — the full field-by-field walkthrough is in The Complete Guide to Adding a Product.