Selling on Dukkan

How to List Your First Product

Adding a product on Dukkan is done from the seller dashboard through a clear step-by-step form. The product appears on the site immediately upon publishing.

Steps to add a product

  1. From the dashboard click Add Product.
  2. Choose the suitable category for your product (clothing, tools & equipment, industrial & commercial, and so on) and set its type: a physical product shipped to the buyer or a digital product downloaded from the site.
  3. Fill in the product details:
    • Title: clear, containing the words buyers will search for.
    • Description: condition, sizes, specifications, country of manufacture, and everything buyers usually ask about.
    • Photos: the most important element of all; upload several clear photos with good lighting from different angles.
  4. Set the price in US Dollars (the site automatically displays it in Syrian Pounds too) and the available quantity.
  5. Add options and sizes if the product comes in multiple sizes or colors.
  6. Set the shipping details: whether delivery is available, the regions you ship to, and the shipping fee or pickup from your location.
  7. Click Publish Product and it will appear on the site immediately.

After publishing

  • Follow your products performance from the Products page in the dashboard: edit, temporarily hide when out of stock, or delete.
  • You can save an unfinished product as a draft and complete it later.
  • Have a large number of products? Use bulk upload to add them all at once via a ready file.

Tips to sell faster

  • Real photos of the product sell more than photos copied from the internet.
  • Price realistically; buyers on Dukkan can bargain through quote requests, so leave a margin of agreement for you and the buyer.
  • Answer buyer comments on your products; every unanswered question may be a sale lost.

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