Buying & Payments

The Request a Quote feature on Dukkan lets you negotiate the price of a product with the seller before buying, exactly as you would in a traditional market, but in an organized way through the site.

How to send a quote request

1. Open the page of the product you want.
2. Click the Request a Quote button (it appears in place of the Add to Cart button for products open to bargaining).
3. Select the options you want (size, color, and so on) and the quantity, then submit your request.

What happens next

1. Your request reaches the seller, who can respond with a price offer (it may be lower than the listed price or equal to it).
2. The seller response arrives in the Quote Requests page within your account.
3. When a price offer arrives you can:

• Accept the offer: the product is added to your cart at the agreed price, and you complete the order as usual.
• Reject the offer: if the price does not suit you.
• Delete the request if you are no longer interested.

Notes

• Price offers have a validity period; if it expires before you accept, the request shows as expired and you can send a new one.
• You can have one active quote request per product at a time; follow the responses from the Quote Requests page in your account.
• Negotiate politely and clearly: state the quantity you want precisely, because many sellers give a better discount for larger quantities.